How to fix Verification Failed [This person is not active] error message when signing into Apple ID

In this post you will learn How to fix Verification Failed [This person is not active] error message when signing into Apple ID. We were presented with this problem in iPhone and we want to discuss it to our loyal readers to learn how to go about fixing issues of this type.

The case about Verification Failed [This person is not active] error message as presented by one of our readers:-

I made a new Apple ID yesterday, and now I have a notification from the settings app on my phone (iPhone 11, IOS 13.5.1) that says “Update Apple ID Settings [some account services requite you to sign in again].” I tried to sign in with the correct Apple ID and password, but it gives me an error message saying “Verification Failed [This person is not active].” I’ve also tried to sign in on my laptop (2013 macbook air, Mojave V10.4.6) and from the Apple ID website and got the same message.

I’m certain that I haven’t deactivated my account or done anything fiddly with the settings, I just set it up and woke up to it broken. I can’t find anything online.

The fix for Verification Failed [This person is not active] error message when signing into Apple ID

The only known fix is to contact Apple Support. Below are useful Apple Support sources for this issue.

Click on this link for a document referring to ‘How to deactivate your Apple ID account’ –> https://support.apple.com/HT208503

Go to the section about “Can I reactivate my account?”

See if there’s an issue with Apple’s servers –> https://www.apple.com/support/systemstatus

Click on this link for the document ‘If you can’t connect or sign in to iCloud’ for additional suggestions –> https://support.apple.com/HT203512

There is otherwise no other Apple Support document specifically addressing your issue that I can find, but these links have been Recommended by Apple ( https://discussions.apple.com/thread/7417834 ) and others with this problem:

If your Apple ID is locked or disabled –> https://support.apple.com/HT204106

Contact Apple for help with Apple ID security –> https://support.apple.com/HT204169

Worldwide Support https://support.apple.com/choose-country-region

Choose your country. Some may have different languages available. If your country is not listed see if there is an “other” option for your region of the world. E.g.,

Other Africa – https://support.apple.com/en-afri

If the above fails then follow below steps to fix it through apple support on twitter

1. Visit Apple support on twitter through >>> https://twitter.com/AppleSupport
2. Summarize the problem you encountered which is Apple ID not active
3. Send your linked email account
4. After getting response from Apple support go ahead and enter your ID and password
5. That’s all